Privacy Policy (Jacob’s Story LLC)

Last Updated and Effective: February 12, 2026

This Privacy Policy explains how and when Jacob’s Story LLC, together with its affiliated brands Anne Wilson and Hey Girl Nation (collectively, “we,” “us,” or “our”), collects, uses, shares, and protects your information when you visit our websites, sign up for email or text communications, engage with online or offline services, make purchases, submit forms, participate in events, or otherwise interact with our digital platforms (collectively, the “Sites”).

By accessing or using the Sites, you acknowledge and agree to the terms of this Privacy Policy.

When we use the term “personal information,” we mean information that identifies or can reasonably identify an individual, such as your full name, mailing address, email address, age range, or telephone number.

Terms of Use

Last Updated and Effective: February 12, 2026

These Terms of Use (“Terms”) govern your access to and use of websites, digital content, email and SMS communications, online and offline services, programs, events, and any related products or offerings provided by Jacob’s Story LLC and its affiliated brands Anne Wilson and Hey Girl Nation.

By accessing or using any portion of the Sites or participating in our offerings, you agree to be bound by these Terms and our accompanying Privacy Policy. If you do not agree with these Terms, please discontinue use of the Sites.

Information We Collect

We may collect the following categories of personal information:

Contact information (name, email address, mailing address, phone number)
Billing information when you purchase products, register for events, or make donations (processed securely through third-party providers)
Demographic information you choose to share (such as age range or interests)
Account or login credentials (if applicable)
User-generated content (comments, testimonials, survey responses, etc.)
Information collected automatically via cookies, analytics tools, or similar technologies (such as IP address, browser type, approximate location, and browsing activity)

We do not knowingly collect sensitive identifiers such as Social Security numbers, passport numbers, or protected health information.

How We Use Personal Information

We may use the information collected to:

Send newsletters, updates, promotional content, and ministry communications
Process purchases, donations, event registrations, and subscriptions
Fulfill orders and send confirmations
Respond to customer service requests and support inquiries
Personalize digital content and improve your experience
Administer promotions or sweepstakes and notify winners
Improve the performance, functionality, and security of the Sites
Conduct research and analytics
Display content and advertising based on your interests or location
Maintain the security and integrity of our platforms
Fulfill contractual obligations and enforce our rights
Comply with legal requirements and prevent fraud or misuse

Retention of Information

We retain personal information for as long as your account is active or as needed to provide services, fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Information Sharing

We may share personal information:

With trusted third-party vendors that assist in operating the Sites or delivering services (such as payment processors, marketing platforms, fulfillment providers, analytics services, and software systems)
With affiliated brands Anne Wilson and Hey Girl Nation, operated under Jacob’s Story LLC
When required by law, regulation, subpoena, or legal process
To protect the safety, rights, or property of our users, community, or organization

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Email, SMS, and Marketing Communications

By submitting your email address or phone number through our Sites, you consent to receive communications from Jacob’s Story LLC, Anne Wilson, and Hey Girl Nation. These may include newsletters, updates, promotional content, event announcements, and other relevant communications.

For SMS messages, message and data rates may apply depending on your wireless carrier.

You may unsubscribe at any time:

Email: Click the “unsubscribe” link in any email footer
SMS: Reply STOP to any message

Mobile Marketing & Push Notifications

If you opt into mobile communications, standard carrier messaging rates may apply. Please consult your wireless carrier for details.

You may opt out of SMS communications by replying STOP. Push notifications may be disabled at the device or application level at any time.

To provide push notifications, we may collect limited device information such as operating system and device identifiers.

Geolocation

If you enable location services on your device, we may collect general location information to personalize your experience. You may disable location sharing in your device settings at any time.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

Personalize content
Track engagement
Measure marketing effectiveness
Improve user experience

You may adjust your browser settings to decline cookies; however, some features of the Sites may not function properly if cookies are disabled.

Some browsers offer a “Do Not Track” feature. You may also enable Global Privacy Control (GPC) settings in your browser to communicate your privacy preferences automatically.

Opting out of tracking or targeted advertising cookies does not eliminate advertising; it simply means ads may not be tailored to your browsing history.

Security

We implement reasonable and industry-appropriate safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Sites are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will delete it promptly.

Your Rights and Choices

Depending on applicable law, you may have the right to:

Access or request a copy of your personal information
Update or correct your information
Request deletion of your information
Adjust marketing preferences or unsubscribe at any time

To exercise these rights, please contact us using the information below.

Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact:

contact@storyhousecollective.com
Nashville, Tennessee

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date. Continued use of the Sites following updates constitutes acceptance of the revised Policy.